Privacy Policy
Effective Date: 9/10/26
Last Updated: 9/10/26
Connex Technology (“Connex,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect through our website, services, business relationships, and communications.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, communicate with us, request information, engage our services, apply for opportunities, or otherwise interact with Connex.
Connex provides AI staffing, AI implementation, technology consulting, engineering team augmentation, and related professional services to businesses and organizations worldwide.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
The types of information we collect depend on how you interact with Connex.
Information You Provide Directly
We may collect information you voluntarily provide to us, including:
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Name;
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Job title and professional role;
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Company or organization name;
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Business email address;
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Personal or business telephone number;
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Mailing or business address;
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Country or region;
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Information about your company and technology needs;
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Information about AI, automation, staffing, or consulting requirements;
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Project requirements and business objectives;
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Information submitted through contact forms;
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Information submitted when requesting a consultation or demonstration;
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Information provided when communicating with our sales or support teams;
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Information contained in resumes, applications, or professional profiles where you apply for opportunities;
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Information provided through surveys, events, or other business interactions; and
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Any other information you voluntarily provide to us.
Please do not submit sensitive personal information through our website unless specifically requested and appropriate for the purpose for which it is collected.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical and usage information, which may include:
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IP address;
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Browser type and version;
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Device type;
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Operating system;
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Approximate geographic location derived from IP address;
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Pages visited;
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Referring and exit pages;
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Date and time of visits;
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Time spent on pages;
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Website interactions;
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General usage patterns;
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Cookies and similar technologies; and
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Other technical information transmitted by your browser or device.
We use this information to operate, secure, analyze, and improve our website and services.
Information From Third Parties
We may receive information about businesses and professional contacts from third parties, including:
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Business directories;
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Professional networking platforms;
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Lead-generation providers;
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Marketing and advertising platforms;
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Publicly available business information;
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Referral partners;
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Business partners;
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Data providers;
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Recruitment and staffing platforms; and
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Other lawful sources.
We may combine information obtained from these sources with information collected directly from you.
2. HOW WE USE PERSONAL INFORMATION
Connex may use personal information for legitimate business purposes, including to:
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Respond to inquiries and requests;
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Communicate with prospective and existing clients;
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Provide AI staffing and consulting services;
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Understand a client’s business and technology requirements;
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Identify potential AI and automation opportunities;
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Recruit, evaluate, and communicate with engineering and technical talent;
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Match professionals with appropriate opportunities;
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Manage client and professional relationships;
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Schedule meetings, consultations, demonstrations, and interviews;
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Prepare proposals, statements of work, and service agreements;
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Deliver and support our services;
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Manage accounts and engagements;
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Process payments and invoices;
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Provide customer support;
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Send transactional and service-related communications;
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Send marketing communications where permitted and where appropriate consent has been obtained;
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Send SMS messages and make telephone calls where permitted and appropriately consented to;
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Analyze website traffic and marketing performance;
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Improve our website, products, services, and customer experience;
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Develop and improve AI, automation, and technology solutions;
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Detect, prevent, and investigate fraud, abuse, security incidents, or unlawful activity;
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Protect the rights, property, safety, and security of Connex and others;
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Comply with legal and regulatory obligations; and
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Carry out other purposes disclosed to you at the time information is collected or otherwise permitted by law.
3. BUSINESS-TO-BUSINESS COMMUNICATIONS
Connex primarily operates as a B2B company.
We may collect and use professional contact information for legitimate business purposes, including communicating with representatives of companies and organizations about Connex services, partnerships, staffing opportunities, consultations, and business relationships.
Where required by applicable law, we will obtain appropriate consent before sending marketing communications through particular channels.
You may request that we stop using your information for direct marketing at any time, subject to applicable legal requirements.
4. MARKETING EMAILS
If you provide consent to receive marketing emails from Connex, we may use your email address to send communications about:
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Connex services;
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AI staffing and engineering services;
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AI implementation and consulting;
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Business automation;
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Technology solutions;
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Events and webinars;
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Educational resources;
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Company announcements;
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Offers and promotions; and
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Other business-related information.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in our marketing emails or contacting us directly.
Unsubscribing from marketing communications does not necessarily stop transactional, account-related, security, or service-related communications that are necessary to provide services or maintain a business relationship.
5. SMS TEXT MESSAGES AND TELEPHONE CALLS
If you voluntarily provide your telephone number and separately consent to receive marketing SMS messages and/or telephone calls from Connex, we may use your number to contact you about Connex services, consultations, offers, appointments, events, and other business-related communications.
Where required by applicable law, marketing SMS messages and calls will only be made after obtaining the appropriate consent.
Depending on the consent provided and applicable law, communications may include calls, text messages, and automated or prerecorded communications.
Consent to receive marketing calls or text messages is not a condition of purchasing any Connex product or service.
Message and data rates may apply depending on your mobile carrier and plan.
You may withdraw SMS marketing consent at any time by replying STOP to a marketing text message or contacting Connex.
You may also request that we stop marketing telephone calls by contacting us using the information provided below.
Please note that withdrawing consent to marketing communications does not necessarily prevent Connex from sending service-related or transactional communications where those communications are necessary and legally permitted.
6. COOKIES AND TRACKING TECHNOLOGIES
Connex may use cookies, pixels, tags, scripts, and similar technologies to operate and improve our website and understand how visitors interact with our services.
These technologies may be used to:
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Keep our website functioning;
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Remember preferences;
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Analyze website traffic;
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Understand visitor behavior;
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Measure advertising and marketing performance;
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Improve website functionality;
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Personalize certain experiences; and
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Support marketing and advertising activities.
Some cookies may be provided by third-party service providers.
You may be able to control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
Where required by applicable law, Connex will provide appropriate cookie disclosures and consent mechanisms.
7. ANALYTICS AND ADVERTISING
Connex may use third-party analytics and advertising services to understand website traffic, measure marketing campaigns, and improve our ability to reach relevant business audiences.
These services may collect information about your interaction with our website, including technical information, browsing activity, and advertising identifiers.
Depending on the services Connex uses, these providers may include analytics, advertising, CRM, marketing automation, social media, and business intelligence platforms.
Third-party providers may process information according to their own privacy policies and terms.
Where required by law, Connex will provide appropriate choices regarding targeted advertising or similar processing.
8. HOW WE SHARE PERSONAL INFORMATION
Connex does not sell personal information for money in the ordinary course of its business.
We may share personal information with trusted third parties where reasonably necessary for legitimate business purposes, including:
Service Providers
We may share information with vendors that provide services such as:
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Website hosting;
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Cloud storage;
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Customer relationship management;
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Marketing automation;
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Email delivery;
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SMS and telephone communications;
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Analytics;
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Advertising;
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Payment processing;
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Cybersecurity;
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IT services;
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Recruiting and staffing;
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Scheduling;
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Customer support; and
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Other business operations.
These providers may only process information according to their contractual relationship with Connex and applicable law.
Business Partners
We may share information with business partners when reasonably necessary to provide requested services, facilitate an engagement, or pursue a business relationship.
Clients and Prospective Clients
Where appropriate and necessary to provide staffing or consulting services, we may share professional information concerning engineers, consultants, candidates, or other personnel with clients or prospective clients.
Legal and Regulatory Requirements
We may disclose information when reasonably necessary to:
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Comply with applicable law;
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Respond to lawful requests from governmental authorities;
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Enforce agreements;
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Protect our rights or property;
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Investigate fraud or security issues; or
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Protect the safety and rights of Connex, our clients, personnel, users, or others.
Business Transfers
If Connex is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
9. INTERNATIONAL DATA PROCESSING
Connex serves clients and works with professionals around the world, including personnel and business partners located in Africa and other regions.
As a result, personal information may be collected, accessed, processed, stored, or transferred across international borders.
The privacy and data-protection laws of the country where information is processed may differ from those in your country.
Where required by applicable law, Connex will implement appropriate safeguards for international transfers of personal information.
These safeguards may include contractual protections, approved transfer mechanisms, data processing agreements, or other legally recognized mechanisms.
10. DATA RETENTION
Connex retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
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Provide services;
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Maintain business relationships;
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Fulfill contractual obligations;
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Maintain appropriate business and financial records;
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Comply with legal and regulatory requirements;
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Resolve disputes;
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Enforce agreements; and
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Protect our legitimate business interests.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
When personal information is no longer reasonably necessary, Connex may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
11. DATA SECURITY
Connex takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmitting or storing information electronically is completely secure.
Accordingly, Connex cannot guarantee that personal information will always be completely secure.
You are responsible for maintaining the confidentiality of any account credentials, passwords, or access information associated with your relationship with Connex.
12. AI SERVICES AND CLIENT DATA
Connex may process business information, operational information, technical information, and other data provided by clients in connection with AI implementation, automation, consulting, staffing, and engineering services.
The collection and processing of client data may be governed by additional contractual agreements, including statements of work, master services agreements, data processing agreements, confidentiality agreements, or other written arrangements.
Clients are responsible for ensuring that they have appropriate rights and permissions to provide information and data to Connex for processing.
Connex may use third-party AI, cloud, software, and technology providers to deliver services. Where applicable, client data may therefore be processed by those providers in accordance with the relevant contractual and technical arrangements.
Unless otherwise agreed in writing, clients should not provide Connex with highly sensitive personal information unless it is reasonably necessary for the applicable engagement and appropriate safeguards have been established.
13. INFORMATION RELATING TO AI ENGINEERS AND CANDIDATES
Connex may collect professional information from engineers, developers, consultants, candidates, contractors, and other technology professionals.
This information may include:
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Name and contact information;
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Resume or CV information;
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Education and professional qualifications;
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Employment history;
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Technical skills;
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Certifications;
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Portfolio information;
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Professional profiles;
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Interview information;
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Work availability;
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Compensation expectations;
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Location or work authorization information where relevant;
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Communications with Connex; and
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Other information reasonably necessary to evaluate and facilitate professional opportunities.
We may use this information to evaluate candidates, provide staffing services, communicate with professionals, match talent with opportunities, and manage professional relationships.
Where required by law, Connex will obtain appropriate consent or another lawful basis for processing candidate information.
14. YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights relating to your personal information.
These rights may include the right to:
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Know whether we process your personal information;
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Request access to personal information we hold about you;
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Request correction of inaccurate information;
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Request deletion of personal information;
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Request restriction of certain processing;
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Object to certain processing;
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Request portability of certain information;
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Withdraw consent where processing is based on consent;
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Opt out of certain marketing activities;
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Opt out of certain targeted advertising or sharing activities where applicable; and
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Lodge a complaint with an applicable data protection authority.
Not all rights apply in every jurisdiction, and certain legal exceptions may limit a request.
To exercise applicable privacy rights, please contact us using the information provided below.
We may need to verify your identity before fulfilling certain requests.
15. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.
Depending on the circumstances and applicable law, these rights may include the right to:
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Know what categories of personal information we collect;
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Know the purposes for which personal information is collected;
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Request access to personal information;
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Request correction of inaccurate personal information;
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Request deletion of personal information;
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Opt out of certain sales or sharing of personal information;
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Limit certain uses of sensitive personal information where applicable; and
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Receive equal treatment for exercising applicable privacy rights.
Connex does not discriminate against individuals for exercising privacy rights granted by applicable law.
To submit a California privacy request, contact us using the information provided below.
Connex may request information reasonably necessary to verify your identity and the validity of your request.
16. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND OTHER JURISDICTIONS
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with comprehensive data-protection laws, additional rights and requirements may apply.
Where applicable, Connex may process personal information based on one or more of the following legal bases:
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Your consent;
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Performance of a contract;
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Compliance with a legal obligation;
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Protection of vital interests; or
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Connex’s legitimate interests, provided those interests are not overridden by your rights and interests.
Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.
You may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
17. CHILDREN’S PRIVACY
Connex’s website and services are intended for businesses, professionals, and adults.
We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to Connex without appropriate authorization, please contact us so that we can take appropriate action.
18. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, applications, social media platforms, or other services.
Connex does not control those third parties and is not responsible for their privacy practices, content, security, or policies.
We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.
19. DO-NOT-TRACK SIGNALS
Some browsers may transmit “Do Not Track” signals.
Because there is currently no universally accepted standard for responding to such signals in all circumstances, Connex may not respond to all browser-based Do Not Track signals.
Where required by applicable law, Connex will honor legally recognized privacy preference signals in accordance with applicable requirements.
20. CHANGES TO THIS PRIVACY POLICY
Connex may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we update this Privacy Policy, we will update the “Last Updated” date at the top of this document.
If material changes are made, we may provide additional notice where required by law.
We encourage you to periodically review this Privacy Policy.
21. CONTACT US
If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns about how Connex handles personal information, please contact us:
Connex Technology
[Legal Business Name]
[Business Address]
[City, State ZIP]
[Country]
Email: [privacy@connexteck.com]
Phone: [Phone Number]
For privacy requests, please include enough information for us to understand and respond to your request. We may contact you to verify your identity where required or permitted by law.
